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ZiTenga Wallet Questions
More About ZiTenga
What do I get when I sign up at ZiTenga?
If you are Zimbabwean, upon signup you receive 250 ZASH. If you are from Zimbabwe but are outside of the country, contacting our support team with proof of Zimbabwean citizenship the 250 ZASH will still be allocated. If you are not from Zimbabwe signing up will simply give you an empty ZiTenga wallet which can still transact with users.
How can I use ZASH?
Currently in co-operation with Blitz, the ZASH auction platform, users can list goods as well as participate in auctions using ZASH.
Can I exchange ZASH for US dollars.
- ZiTenga does not provide any guarantees related to people being able to buy or sell their ZASH.
- The Blitz.co.zw platform intends to allow people to auction sell their ZASH that they have received from selling their goods on the Blitz site.
How do I get more ZASH
- Refer others
- Get others in your community to send you their ZASH
- Put goods on the auction platform and get people to bid in ZASH
- The auction platform will, in due time, allow users to purchase ZASH in exchange for USD.
What products can I get with ZASH?
We do not guarantee a market for ZASH, but the auction platform enables users to bid for goods and services with their ZASH.
Is this different from bitcoin?
They are similar, ZASH is designed for day-to-day transactions for Zimbabweans, while bitcoin is primarily designed as a store of value worldwide. ZASH is capable of being a store of value that is globally recognized while solving problems Zimbabwe is facing.
How will people without internet connections or phones use ZASH
Currently this is available for people who have access to a smart phone, an internet connection and a Zimbabwean ID.
What if I don’t have a Zimbabwean ID but I am from Zimbabwe.
We unfortunately can’t accept any users who do not have a valid form of ID. You can use a Zimbabwean ID (including a metal ID), a passport and a government issued Zimbabwean driver’s license.
How do I make money from ZASH.
Our goal is not to help people make money from ZASH but to solve some of the fundamental problems that people have in day-to-day trade.
How do I verify myself on the ZiTenga website?
Short page to be made
Can I use ZASH to pay electricity bills?
Not at this stage.
Can ZASH be used for everyday transactions?
Yes, ZASH is designed for daily use, including micro-transactions like buying groceries, thanks to its speed and low fees.
Is ZASH available to everyone?
ZASH aims to be flexible, providing access to digital financial services for all Zimbabweans, including those previously excluded from traditional banking.
How can I get ZASH?
Can I use ZASH to pay my friends and family?
Yes, ZASH is designed for peer-to-peer transactions, so you can easily send and receive ZASH with your friends and family.
How do I send ZASH to someone?
You can send ZASH seamlessly through the ZiTenga app.
How do I receive ZASH?
You will need a ZASH digital wallet, ZiTenga. Share your ZiTenga details with the sender, and they can send you ZASH.
What is a ZASH wallet?
A ZASH wallet is a digital wallet where you can store, send, and receive ZASH. It’s like a bank account for your ZASH.
How do I create a ZASH wallet?
Information on how to create a ZASH wallet is available on the ZiTenga website. ( www.zitenga.com )
Is there a ZASH app?
Yes, there is an Android app and a Huawei app available. We are working on an iPhone app.
What if I have problems using the ZiTenga app?
What if I forget my ZASH wallet password?
You can reset your password at the password reset link here: https://zitenga.com/forgot-password
I don’t want my ZASH to be restricted on the new system, Can I have my old ZASH?
Yes you can have your ZASH back unrestricted on the old system but you can’t use the new system in the ZiTenga wallet. The old ZASH will have to be held in your own wallet, reach out to help desk for help after you have made a Tron wallet yourself, we will remove your new ZASH and assign your old ZASH, you will be required to sign a document to agree because your old ZASH will not be usable in the new system.
How can I contact the ZiTenga team if I have further questions or need support?
You can contact the ZiTenga team through the contact information provided on the website or through our social media channels. (https://t.me/zitengasupportbot)
What is ZiTenga?
ZiTenga is a virtual asset service provider in Zimbabwe that enables people to acquire, hold and transact in a blockchain token called ZASH.
What problem is ZASH trying to solve?
ZASH is a digital movement in Zimbabwe that aims to integrate the country back into global commerce, and to fix the problem of a USD cash-based economy.
What is ZASH?
ZASH is a digital token built using blockchain technology. It is designed to provide a stable and efficient way for Zimbabweans to transact. For more details about ZASH, you can read further at the white paper here.
What was ZiTenga previously called?
Previously, the ZiTenga team were working on a project called ZIMBOCASH, which focused on creating a decentralized blockchain solution for Zimbabwe. ZiTenga as the wallet solution, and ZASH as the blockchain solution is the evolution of this vision.
How does ZASH work?
ZASH uses blockchain technology to ensure secure and transparent transactions. It’s designed for everyday use, allowing for fast and low-cost payments through a user-friendly digital wallet. Further information can be found at white paper here.
When was the project founded?
The broader project started in early February 2018. The current version of the ZASH blockchain and the ZiTenga wallet was launched in February 2025.
How can I become involved in the ZiTenga community and contribute to the project?
You can join the ZiTenga community through our social media channels, participate in discussions and share your feedback. We have an ambassador program which occasionally takes on new members – stay connected to our social media channels for more information.
Is ZASH related to ZIMBOCASH?
Previously ZIMBOCASH was on a Tron blockchain. ZASH is a fork of the ZIMBOCASH blockchain on an Ethereum client. It is built upon the learnings and vision of ZIMBOCASH, with enhanced features and technology.
What is the connection between ZIMBOCASH and ZiTenga?
ZiTenga is the new name of the wallet solution that people use to transact in ZASH. ZASH is the token rebranded of ZIMBOCASH. This rebranding signifies an evolution and expansion in our mission and services.
Why did ZIMBOCASH rebrand to ZiTenga?
The rebranding to ZiTenga in 2025 reflects the company’s broader vision and expanded focus, with the goal to integrate ZASH into an auction platform, with seamless payments provided by ZiTenga.
What is Blitz?
- Blitz is an auction platform geared to utilize ZASH within Zimbabwe, find out more here
How do I list products or buy products on Blitz with my ZASH?
Please consult the Blitz.co.zw website for further information. ZiTenga expressly disclaims any liability with respect to the Blitz.co.zw website.
What is the total supply of ZASH tokens?
There are 4.5 billion ZASH tokens in circulation and that will never change.
What is ZiTenga's vision for Zimbabwe?
ZiTenga envisions a future where Zimbabwe is a financial hub in Africa, with ZASH playing a key role in economic transformation.
How can I stay updated on the latest news and developments about ZiTenga and ZASH?
You can stay updated signing up at ZiTenga. You will be added to an email channel. You can also follow our social media channels.
How does ZiTenga plan to address potential regulatory challenges related to cryptocurrency in Zimbabwe?
ZiTenga is committed to working closely with regulators to ensure compliance and create a favorable environment for the adoption of ZASH.
Does this replace the currency in Zimbabwe?
No, it does not replace the currency in Zimbabwe. However, ZASH aims to provide a solution that solves some of the problems experienced in the current USD cash economy.
What is the significance of ZiTenga's name and its connection to the company's mission?
The Zi in our name represents Zimbabwe and Tenga is the Shona (and Ndelebe – isiThenga) meaning “to buy”.
How much does it cost to use ZiTenga?
There is no charge to use the ZiTenga apps. There are ZASH transaction fees that apply. ( https://www.zitenga.com/houserules/ )
How is ZASH different from Bitcoin?
While both are cryptocurrencies, ZASH is specifically designed to address the needs of the Zimbabwean market and focuses on stability and everyday use. We believe that ZASH is the “Bitcoin of Zimbabwe”.
Will there be any training or workshops on how to use ZASH?
ZiTenga occasionally performs workshops and roadshows. Join our social media communities to find out more.
How does ZiTenga plan to make ZASH accessible to people in rural areas with limited internet access?
ZiTenga and ZASH are digital solutions that require access to the internet. ZiTenga is already trying to solve a fundamental problem in the financial space and is not going to be solving Zimbabwe’s internet connectivity issue any time soon. However, ZiTenga will look to partner with various providers, and we note that Starlink is increasingly becoming a feature in Zimbabwe and is now licensed. This should provide increasing opportunities for people to have access to the internet, and therefore to ZiTenga’s app.
Can I use ZASH to send money to someone in another country?
ZASH is not a formal currency so no, you won’t be able to send money outside of the country using ZiTenga or ZASH.
How is ZASH stable?
ZASH makes use of blockchain technology. Further details can be found in the white paper https://www.zitenga.com/whitepaper
I don’t want my ZASH to be restricted on the new system, Can I have my old ZASH?
Yes you can have your ZASH back unrestricted on the old system but you can’t use the new system in the ZiTenga wallet. The old ZASH will have to be held in your own wallet, reach out to help desk for help after you have made a Tron wallet yourself, we will remove your new ZASH and assign your old ZASH, you will be required to sign a document to agree because your old ZASH will not be usable in the new system.